Help & Frequently Asked Questions

Q: Where can I buy your product?

A: For the nearest Ralston Foodservice distributor, please contact the Ralston Foodservice broker in your area. A listing of brokers can be found on the Contact Us web page.

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Q: Which products are gluten free?

A: Creamy Rice Hot Cereal

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Q: Where can I find nutritional information on your products?

A: Nutritional information can be found on the Product Specifications web page. Complete information is supplied for each Ralston product including a general description of the product, serving suggestions, preparation and cooking instructions, list of ingredients, nutritional information, packaging and storage information.

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Q: Are your products Kosher?

A: Kosher approval is shown on the individual cereal's Product Specifications web page. Kosher certifications are available on the Product Specification page.

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Q: What is your lead time for orders?

A: Standard lead time is ten working days.

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Q: Where can I buy Hot Ralston on the retail market?

A: If you are not able to find Ralston 100% Wheat Hot Cereal locally, two online sources are available for this cereal. The first is www.hometownfavorites.com (keyword: Ralston); or you can call their toll free number 1-888-694-2656 to place your order. The other online source is www.vermontcountrystore.com (keyword: Ralston); or you can call their Customer Service Department at 1-802-362-8440 to place your order.

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Q: I want to purchase your products. Where can I find a credit application?

A: Contact your local Ralston Foodservice broker. A listing of brokers can be found on the Contact Us web page.

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Q: What is the shelf life of your products?

A: Generally, shelf life for ready-to-eat cereals is 12 months from date of production; hot cereals is 18 months from date of production. You can find the individual item's shelf life on the Product Specifications web page.

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Q: Can I pick up my orders?

A: Orders may be picked up at our Distribution Centers. A pickup appointment is necessary.

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Q: How many cases of product are on a pallet?

A: Packaging and storage information can be found on the Product Specifications web page.

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Q: Which products are "Child Nutrition (CN)" labeled?

A: Only products which contribute to the meat/meat alternate component of the meal pattern requirements, or products which contain at least 50% full-strength juice by volume are eligible to be CN labeled. Therefore, cereals do not fall into these categories.

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Q: What food allergens are in your products?

A: Food allergens are listed on each package immediately under the Ingredients statement. You can also go to the Product Specifications web page to see if any allergens are listed for a particular cereal.

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"When I have a question about cereals, I turn to Ralston Foodservice for answers. After all, they have been making quality cereal products for over 100 years."

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Tips & Ideas

Enriched Wheat Cereal

Colleges, Universities, Schools
Your students will love the wide range of flavors of the Ralston Brand of cereals. (more)